Jen Works is a single front door for IT, HR and finance requests: it resolves instantly what it can and passes the rest to the right team with the context.
The goal is not a chatbot on your intranet. It is fewer tickets, full stop.
A single conversation replaces separate portals for IT, HR, payroll and facilities. Jen Works routes internally.
Password resets, leave balances, benefits questions and access requests are closed without human involvement.
Anything that needs a person lands in the right queue with the employee’s context already attached.
Generic employee-support tools quote industry reduction figures that rarely hold up once IT looks at its own queue.
Jen Works measures ticket reduction against your own historical volume by category, so the number your IT team sees actually shows up in headcount and in mean time to resolution.
Talk about your projectA helpdesk bot answers from a knowledge base. Jen Works reads and writes in the underlying systems: provisioning access, updating a ticket, filing a leave request. The employee’s problem is actually solved.
In your VPC or on-premises, according to your data-residency requirements. Connections to your systems and hosting needs are defined with your team before the first deployment.
You do. Sensitive actions go through the approvals you define, and every action is logged, replayable and exportable for your risk and audit teams.
Thirty minutes to scope the process, the systems and the approvals. Or write to us at [email protected]
