The file arrives complete.The decision stays yours.
Agents read your core banking system, check the documents and the watchlists, and assemble a file that is ready to rule on. Beyond your thresholds, the action waits for a person to approve.
Three constraintsnothing gets around.
A bank does not adopt AI the way an ordinary company does. These three constraints decide what an agent is allowed to be.
Everything is traceable, or nothing ships
An agent that touches onboarding, a complaint or a transfer needs the same audit trail as your core banking.
Your estate is not going away
Core banking, in-house applications with no public API: AI works with what runs today.
Mistakes are paid for
Credit wrongly granted, a money-laundering flag missed: the agent prepares and documents, a person signs.
The processesteams take on first.
KYC, disputes, transfers and onboarding.
Onboarding
Collects the documents, checks the trade register and the watchlists, and assembles a file ready for review.
Disputes and complaints
Pulls the transaction history, applies your eligibility rules, proposes an outcome and escalates beyond your thresholds.
Transfers and operations
Checks the beneficiary, verifies the limits and prepares the entry. Execution still goes through your approvals.
Temenos
Sopra AmplitudeBranch network
Answers advisers’ procedure questions, with the source cited and each person’s access rights respected.
SharePointConfluenceOktaPlugged into whatyou already run.
Connect a source once; agents read and write under your access rules, including in systems with no public API.
- Temenos
- Sopra Amplitude
- Trade register
- Oracle
Wave- Orange Money
- Watchlists
- Salesforce
- SharePoint
Connections to your systems are defined with your team before the first deployment.
See all integrationsThe questionswe get asked.
01Can a regulator see what an agent did?
Yes. Every run is logged with its timestamp, the agent involved, the systems it read and the human approvals. The log is replayable and exportable for your compliance and audit teams.
02Where is the data hosted?
In your VPC or on-premises, according to your data-residency requirements. Connections to your systems and hosting needs are defined with your team before the first deployment.
03Who approves what an agent is allowed to do?
You do. Sensitive actions go through the approvals you define, and every action is logged, replayable and exportable for your risk and audit teams.
Let’s start with a real case.The one that costs you the most time.
Thirty minutes to scope the process, the systems and the approvals. Or write to us at [email protected]